How about rapport building?
Sure, we throw that term, rapport, around, but what does it mean?
Rapport is a form of communication that consists of 7% of words, 38% of tonality, and 55% of physiology or body language.” –Mark Shepard, Albany, NY, ModernJedi.com
When people are like each other, they like each other!
Rapport is a process of responding and connecting to people in ways they unconsciously prefer.”
Sound kind of strange?
Well, when we say “build rapport.” It is assumed that we have the ability to create it.
How do you build rapport and how do you know when you’ve achieved it?
Read my next post to find out!